Help Desk software that organizes your support!
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Features
FAST TICKET
New
Integration with WhatsApp
New
SSC
Shared services center
Live Chat
Workflow
Parent link
Catalog of services
Functional SLA
Requester panel
Surveys
Mobile App
Dashboards
Themes / logo
Opening tickets by e-mail
Management reports
Knowledge base
Contract management
Quick incident
Inventory agent
Incidents scheduling
Importation of requesters via AD integration
Tickets forwarding
Email Templates
Message Board
Communications
More than 200 integration APIs
Digital signature
Control panel
Usability / User friendliness
Remote Access
Login via Google account
Login via Active Directory
Login via Desktop shortcut
Integration with BI software
Technical Assistance Report (TAR)
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There are good reasons to chooseMilldesk!
☆☆☆☆☆ 5/5
ITIL best practices adherence
☆☆☆☆☆ 5/5
The most complete market reports
☆☆☆☆☆ 5/5
More than 10 years as experts
☆☆☆☆☆ 5/5
The 97.5% compliance of SLA's
☆☆☆☆☆ 5/5