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Help Desk ideas

Milldesk blog with weekly articles on Help and Service Desk, Career and Trends in IT.

5 reasons why it is necessary to have a service catalog

Three useful tips to improve the presentation of your Service Desk results

They're talking about us!

  • Centroflora Group

    Milldesk provides a very good experience for users, technicians and administrators, with a simple interface at the same time adherent to ITIL. With wide variety of management reports and a customized dashboard, it facilitates the management of results from the Service Desk. Milldesk is an excellent tool to support the implementation of an effective Service Desk.

    Fabio Santos, Service Desk Coordinator - Centroflora Group
  • BC2C Technology

    Milldesk today is a differential, and also a tool with greater transparency for our customers, we improved service levels, and we have greater control of quality of the services applied. The level of satisfaction, especially with post transactions, is greater and more effective. It was undoubtedly one of the best investments of our company in 2011.

    Bruno Carlos Silva, Director - BC2C Technology
  • Liberato Group

    Milldesk is an innovative and ideal tool for companies seeking excellence in the help desk sector. With many features that go far beyond simple ticket registration, Milldesk works according to the best practices outlined by ITIL. The system can be complete and simple at the same time, providing managers, technicians and users a broad overview of how the structure of IT companies works.

Do you want to increase the productivity and results of your staff? Start using Milldesk now.

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