Best practices that provide greater productivity and better results.
Secure access and no barriers for customers and employees.
Control and organization that guarantees quality service from start to finish.
For those who want to meet the expectations of the most deman-ding organizations.
Milldesk, designed to enhance the performance of your help desk or service desk team and ease the work of its managers, in ITIL´s best practices.
Fully web based, safe and extremely user-friendly with no investment in infrastructure. Milldesk is hosted in our datacenters.
Today Milldesk has a differential and also a tool with greater transparency to our customers, we improved our service levels and now have greater control over service quality. The level of satisfaction, especially with the customer service is greater and more effective, was undoubtedly one of the best investments of our company in 2011.Bruno Carlos Silva, CEO at BC2C Technologia