5 reasons why a service catalog is needed

1) The catalog will organize your IT environment and will allow you to analyze the shortcomings of each service offered

2) The IT services will stop receiving calls about other types of services such as maintenance of electro-portable office.

3) There will be no waste of time given the other demands beyond the IT Environment.

4) The service catalog includes all the services offered, software and business systems that can be installed and supported.

5) It will help the Service Desk team with information about policies and what needs to be done.