Three useful tips to improve the presentation of your Service Desk results

1) Preparation
Distribute handouts in advance, either online or offline, to all who attend the meeting to discuss the results.
2) Presentation
The presentation does not expose you to only what is written in the operative, the information displayed on the screen is complementary to analysis. The demonstration of such information must be based on the knowledge you compartea about the results.
3) Information and Knowledge

Place details on the operation table service in a way that is easy to understand for the customer. Make sure the information makes sense not only because you understand the data, but because you have confirmed the problem and the results presented.