Your tickets can have a come from any angle, from a simple question to a complex problem. Your customers may ask about a particular product feature, or may have questions about sales. It’s important that your tickets are all sorted so they can be routed to the correct department. This would easily generate reports showing […]
Your tickets can have a come from any angle, from a simple question to a complex problem. Your customers may ask about a particular product feature, or may have questions about sales.
It’s important that your tickets are all sorted so they can be routed to the correct department.
This would easily generate reports showing which areas of your business are generating the greatest numbers of tickets (and therefore in need of greater attention).
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